Allied Title & Escrow Attorney’s
Catering the Title Experience for YOUR Business
Meet The Attorney Team
matt paulson
Director of Client Experience
Leah joined Allied Title in early 2019 when we were a company of only 6 employees! Leah was born and raised in Washington, DC and graduated from George Mason University. She started with Allied as the Office Manager spending her first 2 years wearing multiple hats while the company rapidly grew throughout the pandemic. Throughout the 2021 year, Leah developed and launched the CX division with emphasis on customer service holding a different meaning for every individual client. Leah's background comes from the mortgage industry, where she worked as a Senior Loan Underwriter specializing in VA loans for Veterans. Prior to and even during her time in lending, Leah also held various roles in customer service management. She is passionate about people and building ways to support the growth of others. In her spare time, Leah loves enjoying art, live music, red wine, and international travel!
TIFFANI WHITAKER
Client Experience Manager
Anna joined Allied Title in mid 2021 after relocating to the DMV from South Florida, where she was born and raised. She graduated from Wake Forest University, and spent a decade teaching before making a career change. She has a passion for teaching and helping others, and especially enjoys helping first-time homebuyers build their confidence as they begin their new life as homeowners! When she isn’t at work, Anna enjoys soaking in the sunshine, exploring new places, and reading a good book!
donna kam
Client Experience Specialist
Dan has been a mobile closer for Allied Title as a contractor since early 2020 until he joined the team as a full time in-house closer in early 2022. Although born in Maine and resided in many other states along the east coast, Dan has spent most of his years in northern New Jersey. He graduated from Messiah College and worked as a mechanical engineer for several years before stumbling into the mortgage industry while looking for a lucrative side hustle. He then moved to the DMV to marry his wife in 2021. He enjoyed running his own contracting business and providing excellent customer service to his clients, and he is excited to bring his creativity and service to the Allied team. Dan is passionate about exploring new and exciting places (primarily in nature), and he dreams of building his truck into an overland vehicle and sharing his adventures through photography and videography. He also enjoys skiing, modifying cars, and shooting at the range.
Debra Cook
Client Experience Specialist
Debra joined Allied Title in 2021. She’s all about finding ways to provide awesome client experiences by curating and elevating the smallest cherished details of closings. You’ll find her at the Chevy Chase office serving as the point person on settlement day or building relationships in the community through CX and networking events. Debra spent years as a nonprofit executive specializing in special events and board development, which proved to be the best preparation to contribute to the CX team. It’s her privilege to guide clients through their settlement journey on their way to new homes.
As a native Washingtonian, Debra cheers on the Nationals. She’s a music lover, avid hiker, photographer and an inspired home chef.
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Email the Client Experience Team at CX@alliedtitleandescrow.com for any of your Client Experience needs!
