In 2016, we saw an archaic industry that didn’t focus on the customer. We knew we could do better. We had the vision of creating an experience for our clients that was focused on customer experience and making buying a home a celebration, like it should be. What began as only 1 office and 2 employees in the D.C. area has now grown to 60+ employees in 12 states and over 12,000 five-star reviews. We are so proud of all that we have accomplished, and cannot wait to see what comes next!
To be the BEST (not the biggest) title company
To treat every customer as if they are our only customer
1. Exceptional Service- Be proactive, not reactive. See mission statement!
2. Integrity- Do the right thing.
3. Quality of Life- Make sure we can enjoy our success.
4. Get it right, don't be right- No egos.
5. Transparency- Communication early on solves future issues.
6. Continuous Improvement- We can always get better.
7. Responsiveness - So important it needed its own line